What to Expect During a Cranial Prosthesis Consultation

Before You Book Your First Consultation

Before scheduling your first cranial prosthesis or medical wig consultation, please obtain the following from your doctor or licensed medical provider:

• A prescription for a cranial prosthesis
• A letter of medical necessity

These documents help confirm that your hair loss is medically related and may be needed if you plan to seek insurance reimbursement or submit documentation to your insurance company.

Please do not upload or submit prescriptions, medical records, diagnosis details, insurance ID numbers, Social Security numbers, or sensitive medical information through the public booking form. If documentation is needed, Crown on Mane will provide secure instructions after your appointment is scheduled.

Crown on Mane does not diagnose medical conditions, prescribe, treat scalp disorders, or guarantee insurance coverage or reimbursement.

What Is a Cranial Prosthesis Consultation?

A cranial prosthesis consultation is a private appointment where we discuss your hair-loss concerns, wig or prosthesis needs, comfort preferences, measurements, possible cap options, and next steps.

This appointment may be helpful if you are experiencing hair loss related to:

• Alopecia
• Chemotherapy or radiation treatment
• Surgery
• Medication-related hair loss
• Autoimmune conditions
• Burns or scalp trauma
• Medical thinning or shedding
• Other health-related hair-loss concerns

Crown on Mane does not diagnose or treat medical conditions. If you are unsure why you are losing hair, or if your scalp is painful, inflamed, irritated, or changing quickly, you should speak with a licensed medical provider or dermatologist.

Your Consultation Is Private

Hair loss can be deeply personal. Many clients feel nervous, emotional, or overwhelmed before their first appointment.

At Crown on Mane, consultations are designed to be private and respectful. The conversation is focused on your needs, your comfort, and your goals.

You do not have to know all the right terminology before your appointment. You also do not have to come in already knowing what type of wig or cranial prosthesis you need. That is part of what the consultation is for.

What We May Discuss During the Appointment

During your consultation, we may talk about:

• Your current hair-loss concerns
• Whether your hair loss is temporary, ongoing, or changing
• Your comfort needs
• Your lifestyle and daily routine
• Your preferred style, color, length, and density
• Whether you want a natural hairline
• Whether you need full coverage or partial coverage
• Your budget
• Your timeline
• Whether you are planning to use insurance documentation
• Whether you prefer synthetic hair, human hair, or need help understanding the difference

The consultation is also a time for you to ask questions. You are welcome to bring photos of hairstyles you like or examples of how you wore your hair before hair loss.

Measurements May Be Taken

A proper fit is one of the most important parts of a cranial prosthesis.

During an in-person consultation or follow-up appointment, measurements may be taken to help determine sizing and fit. These measurements may include areas such as:

• Around the head
• Front hairline to nape
• Ear to ear
• Temple to temple
• Nape area

These measurements help guide the selection or ordering process. A better fit can improve comfort, appearance, and security.

We Will Talk About Cap Construction

Not all wigs or cranial prostheses are made the same. Cap construction can make a big difference in how the piece feels, especially for clients with sensitive scalps or little to no biological hair.

Depending on your needs, we may discuss features such as:

• Lace front for a more natural-looking hairline
• Monofilament top or part for a realistic scalp appearance
• Hand-tied caps for softness and natural movement
• Medical or comfort caps for sensitive scalps
• Adjustable straps for fit
• Silicone or grip features for security
• Lightweight construction for daily wear

If your scalp is irritated, painful, broken, or inflamed, Crown on Mane may recommend that you speak with a licensed medical provider before wearing certain cap types, adhesives, or attachment methods.

We May Discuss Security and Comfort

Many clients worry about whether their wig or cranial prosthesis will stay in place. This is a very normal concern.

Depending on your hair-loss pattern and scalp sensitivity, we may discuss options such as:

• Wig grip bands
• Adjustable cap features
• Silicone grip areas
• Proper sizing
• Low-tension options
• Adhesive or tape options, when appropriate
• Avoiding clips or combs if the natural hair is fragile

Comfort and safety are important. The goal is to choose an option that feels secure without causing unnecessary tension or irritation.

Bring Your Prescription and Letter of Medical Necessity

Please bring your prescription and letter of medical necessity to your consultation if you have printed copies available.

These documents may be important if you are planning to file with insurance or request reimbursement. Insurance companies may have different requirements, so it is also helpful to contact your insurance provider before your consultation to ask what documentation they require for cranial prosthesis coverage.

Common documentation may include:

• A prescription for a cranial prosthesis
• A letter of medical necessity
• Diagnosis-related documentation requested by your insurance company
• Insurance claim forms or benefit information

Crown on Mane can help you understand general documentation questions, but we do not guarantee insurance approval, reimbursement, or coverage. Insurance requirements vary by plan.

Virtual vs. In-Person Consultations

Crown on Mane offers first consultations in both virtual and in-person formats.

A virtual consultation can be helpful if you want to ask questions, discuss your needs, and understand possible next steps before coming in.

An in-person consultation is often best for measurements, fit evaluation, color discussion, cap review, and hands-on guidance.

Some steps, such as final fitting, wig pickup, care review, and adjustment discussions, may need to happen in person.

What You Do Not Need to Know Before Booking

You do not need to know:

• What cap type you need
• Whether you need human hair or synthetic hair
• Your exact head size
• The correct insurance process
• Which style will work best
• Whether you need a wig, topper, or cranial prosthesis

That is what the consultation is designed to help with.

However, before booking your first cranial prosthesis or medical wig consultation, please obtain a prescription for a cranial prosthesis and a letter of medical necessity from your doctor or licensed medical provider.

Questions You May Want to Ask

Before your consultation, you may want to write down questions such as:

• What type of wig or cranial prosthesis may work for my situation?
• What cap would be most comfortable for a sensitive scalp?
• Can this look natural at the hairline?
• How long does ordering usually take?
• How do I care for the piece at home?
• Can I wear it daily?
• What should I avoid if my scalp is tender?
• What documentation may insurance require?
• What happens after the consultation?

Bringing questions can help you feel more prepared and less overwhelmed.

After the Consultation

After your first consultation, the next steps may include:

• Reviewing style and cap options
• Taking or confirming measurements
• Discussing price ranges
• Reviewing ordering timelines
• Scheduling a follow-up appointment
• Coordinating documentation if you are using medical paperwork
• Planning a fitting or pickup appointment

Not every client chooses a prosthesis immediately. Some people need time to think, compare options, or gather documentation. That is completely okay.

A Supportive First Step

A cranial prosthesis consultation is more than a product appointment. It is a chance to be heard, ask questions, and explore options in a private setting.

At Crown on Mane, the goal is to help you understand your choices and find a solution that supports your comfort, confidence, and lifestyle.

If you are experiencing medical hair loss or want to learn more about cranial prosthesis options, please obtain a prescription and letter of medical necessity from your doctor before booking your first consultation.